Tuesday, 22nd - Wednesday, 23rd September
2009.
Callmedia User Forum at
Call Centre Expo, Birmingham
NEC.
For the
third year running we are holding our Callmedia User Forum at the
NEC,
There will be an exclusive chill-out
area with free wi-fi where you can sit down and catch up on your
emails and escape the hordes in the
Expo.
You will find us in Gallery Suites 14 and 15 upstairs, above the exhibition halls.
Kind regards,
Rufus Grig
Managing Director, Callmedia
Talk to us about making your contact centre work better. www.callmedia.co.uk
| AGENDA Tuesday 22nd September '09 | |
| 09:30am | Breakfast |
| 10:30am | Callmedia update and an introduction to Expert Contact. Rufus Grig |
| 11:15am | User Casestudy |
| 11:30am | Preview: Callmedia 5.0 David Groves / Luke Talbot |
| 12:15pm | Lunch / networking and chillout |
| Choice of workshops: | |
| 2:30pm - 3:30pm | Effective Outbound in the 21st Century - Featuring: Multi-channel blending and web integration |
| 2:30pm - 3:30pm | Integration Masterclass |
Wednesday 23rd September '09 | |
| 09:30am | Breakfast |
| Choice of workshops: | |
| 10:30am- 11:30am | Effective Outbound in the 21st Century - Featuring: Multi-channel blending and web integration |
| 10:30am- 11:30am | Integration Masterclass |
| 12:30pm | Lunch / networking |
| 2:30pm - 4:00pm | Use of chillout area and demonstrations |
